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“A wonderful company … so glad we switched to Countryside! Always great service and great people and we love the budget plan! ”
“The technician that came out today was polite, thorough and professional. He did a great job! ”
“Blown away by the excellent customer service your propane installer provided me yesterday. ”
“Your customer service is great! I couldn’t ask for better. ”
“Thanks for the great customer service! … You guys are awesome! ”
“I have been with you for about 7 years and you have treated me wonderful! I have recommended you in the past and I will recommend you in the future. ”
“You guys are by far the best propane company I have ever dealt with! It is so nice to finally find an LP company that I can trust! ”

Privacy Policy

Countryside Propane is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Countryside Propane Web site and governs data collection and usage. By using the Countryside Propane website, you consent to the data practices described in this statement.

Collection of your Personal Information

Countryside Propane collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Countryside Propane also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Countryside Propane. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Countryside Propane for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Countryside Propane Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Countryside Propane public message boards, this information may be collected and used by others. Note: Countryside Propane does not read any of your private online communications.

Countryside Propane encourages you to review the privacy statements of Web sites you choose to link to from Countryside Propane so that you can understand how those Web sites collect, use and share your information. Countryside Propane is not responsible for the privacy statements or other content on Web sites outside of Countryside Propane and Countryside Propane family of Web sites.

Use of your Personal Information

Countryside Propane collects and uses your personal information to operate the Countryside Propane Web site and deliver the services you have requested. Countryside Propane also uses your personally identifiable information to inform you of other products or services available from Countryside Propane and its affiliates. Countryside Propane may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Countryside Propane does not sell, rent or lease its customer lists to third parties. Countryside Propane may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Countryside Propane may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Countryside Propane, and they are required to maintain the confidentiality of your information.

Countryside Propane does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Countryside Propane keeps track of the Web sites and pages our customers visit within Countryside Propane, in order to determine what Countryside Propane services are the most popular. This data is used to deliver customized content and advertising within Countryside Propane to customers whose behavior indicates that they are interested in a particular subject area.

Countryside Propane Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Countryside Propane or the site; (b) protect and defend the rights or property of Countryside Propane; and, (c) act under exigent circumstances to protect the personal safety of users of Countryside Propane, or the public.

Use of Cookies

The Countryside Propane Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Countryside Propane pages, or register with Countryside Propane site or services, a cookie helps Countryside Propane to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Countryside Propane Web site, the information you previously provided can be retrieved, so you can easily use the Countryside Propane features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Countryside Propane services or Web sites you visit.

Security of your Personal Information

Countryside Propane secures your personal information from unauthorized access, use or disclosure. Countryside Propane secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Countryside Propane will occasionally update this Statement of Privacy to reflect company and customer feedback. Countryside Propane encourages you to periodically review this Statement to be informed of how Countryside Propane is protecting your information.

Contact Information

Countryside Propane welcomes your comments regarding this Statement of Privacy. If you believe that Countryside Propane has not adhered to this Statement, please contact Countryside Propane at noreply@countryside-propane.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.