“Thanks for the great customer service! … You guys are awesome! ”
“I have been with you for about 7 years and you have treated me wonderful! I have recommended you in the past and I will recommend you in the future. ”
“You guys are by far the best propane company I have ever dealt with! It is so nice to finally find an LP company that I can trust! ”
“I was so happy you got to me with such short notice when S… Propane came and picked up my tank and left me with no LP. I told them only two days before I didn’t need a refill, I would call them when I needed some, and they picked up my tank! Thank you for such great customer service! ”

Safety/Resources

Countryside Energy ensures the safety of our employees, our customers and the environment by having the proper tools, training and open communication. Compliance with the various regulations promulgated by the DOT, OSHA, NFPA, EPA, NYSDEC and the various industry associations are critical to the daily operation of our business.

The following websites provide important safety information related to the various energy products that we sell as well as general information and analysis to enhance your understanding of today’s energy markets.

  1. Propane Education and Research Council (www.propanecouncil.org)

    The Propane Education and Research Council (PERC) is a check-off program established, operated and funded by the propane industry. The only energy council of its kind, PERC educates consumers about propane’s many uses and benefits, leads safety and training efforts among propane retailers and consumers, and drives technology development to expand adoption of propane as a clean, affordable, American-made energy source. The following are important safety downloads that are available:

    1. Important Safety Information for You and Your Family
    2. Consumer Safety Videos:
      How to Read a Tank Gauge

      Converting to Natural Gas

      Small Cylinders

      System Inspection

      How to Turn Tank Off

      Smell Gas Leak

    3. Consumer Safety Modules
      What is Propane
      what is propane
      What to Do if You Smell Gas
      what to do if you smell gas
      Can You Smell It
      can you smell it
      Carbon Monoxide Safety
      carbon monoxide safety
      Running Out of Gas
      running out of gas
      Lighting Pilot Lights
      lighting pilot lights
      Small Cylinder Transportation and Storage
      small cylinder transportation and storage
      Safe Grilling
      safe grilling
      Spring/Summer Weather Safety
      spring summer weather safety
      Power Outages
      power outages
      Appliance Maintenance
      appliance maintenance
      Winter Storm Preparedness
      winter storm preparedness
      Flood Preparedness
      flood preparedness
      Wildfire Preparedness
      wildfire preparedness
      Hurricane Preparedness
      hurricane preparedness
    4. Weather Safety Brochures
      Power Outages
      Thunderstorms
      Winter Storms
      Hi Snowfall Areas
      Floods
      Extreme Heat
      Earthquakes
      Tornadoes
      Wildfires
      Hurricanes
  2. Energy Information Administration (EIA) (https://www.eia.gov)

    This is an independent, government website providing energy news, statistics, forecasts, and information to enhance your understanding of today’s energy markets.

  3. New York State Energy Research and Development Authority (NYSERDA)(https://www.nyserda.ny.gov)

    NYSERDA offers objective information and analysis, innovative programs, technical expertise and support to help New Yorkers increase energy efficiency and save money.